SIGN IT – Italian AdE Web Portal unavailable due to maintenance
Scheduled Maintenance
Report for fiskaly Page
Completed
The scheduled maintenance has been completed.
Update
The AdE maintenance window has been completed. We are currently running final checks. The system will resume normal interaction with the AdE portal at 15:30 CET.
Any transactions that returned "state": "FAILED" during the maintenance window (Dec 6, 2025 14:00 to Dec 8, 2025 15:30 CET) needs to be resent via SIGN IT.
Please avoid peak traffic during recovery and limit transmission rates to 50 transactions per minute per VAT number.
Any transactions that returned "state": "FAILED" during the maintenance window (Dec 6, 2025 14:00 to Dec 8, 2025 15:30 CET) needs to be resent via SIGN IT.
Please avoid peak traffic during recovery and limit transmission rates to 50 transactions per minute per VAT number.
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Update
Suggested actions during the AdE maintenance window to ensure that no sale goes undocumented:
1. Print a temporary receipt if explicitly requested by the customer, including basic information (transaction value, VAT amount, timestamp).
2. Keep an offline log of all transactions ("emergency register") and make it available to merchants. Although all transactions are logged by fiskaly, having this local record is essential in case of fiscal inspections.
3. Records created during the maintenance window will return a 200 response with "state": "FAILED" and "mode": "FINISHED", and logs will contain the following message: "Unable to transmit record, see: https://status.fiskaly.com/incidents/p65mpqrrlvmg"
All failed transactions should be retransmitted once service is restored. Please avoid peak traffic during recovery and limit transmission rates to 50 transactions per minute per VAT number.
1. Print a temporary receipt if explicitly requested by the customer, including basic information (transaction value, VAT amount, timestamp).
2. Keep an offline log of all transactions ("emergency register") and make it available to merchants. Although all transactions are logged by fiskaly, having this local record is essential in case of fiscal inspections.
3. Records created during the maintenance window will return a 200 response with "state": "FAILED" and "mode": "FINISHED", and logs will contain the following message: "Unable to transmit record, see: https://status.fiskaly.com/incidents/p65mpqrrlvmg"
All failed transactions should be retransmitted once service is restored. Please avoid peak traffic during recovery and limit transmission rates to 50 transactions per minute per VAT number.
Scheduled
The Italian Revenue Agency has announced maintenance, during which access to its "Fatture e Corrispettivi" web portal will be suspended from Saturday, 06.12.2025 at 14:00 CET until Monday, 08.12.2025 at 15:30 CET.
As a result, the fiskaly SIGN IT service is expected to be unavailable throughout this period.
We apologize for any inconvenience this may cause.
Should you have any questions or require further clarification, please contact your account manager or sales representative.
As a result, the fiskaly SIGN IT service is expected to be unavailable throughout this period.
We apologize for any inconvenience this may cause.
Should you have any questions or require further clarification, please contact your account manager or sales representative.
This scheduled maintenance affected: Italy (SIGN IT).