All Systems Operational

Global Operational
Management API Operational
fiskaly Dashboard Operational
Authentication Server Operational
SAFE Operational
Germany Operational
SIGN DE Operational
DSFINVK DE Operational
SUBMIT DE Operational
fiskalcheck Operational
Austria Operational
SIGN AT Operational
Spain Operational
SIGN ES Operational
Italy Operational
SIGN IT Operational
France Operational
SIGN FR Operational
RECEIPT Operational
RECEIPT Operational
RECEIPT Web Operational
RECEIPT Dashboard Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

SIGN DE v2 – Short-Notice Technical Maintenance Mar 19, 2026 08:00-09:00 CET

Tomorrow, 19 March 2026, from 08:00 to 09:00 CET (07:00 to 08:00 UTC), technical maintenance is required. Due to technical reasons, this activity has become necessary at short notice and could not be scheduled in advance.

No customer impact is expected. However, there is a low risk of a temporary outage during this time. We will closely monitor the system throughout the maintenance window and keep you updated.

Thank you for your understanding.

Posted on Mar 18, 2026 - 12:51 CET

SIGN IT - Italian AdE Web Portal unavailable due to maintenance Mar 21, 2026 13:00 - Mar 22, 2026 15:30 CET

Update - During the AdE maintenance period, to ensure business continuity, the following alternative options are available:

Option 1 – Electronic invoicing
Use electronic invoicing as an alternative method to manage transactions, in line with the official guidelines described here: https://developer.fiskaly.com/sign-it/connection_loss

Option 2 – Emergency procedure
If electronic invoicing cannot be used, transactions can be handled using the emergency procedure. Please follow these steps:

- Provide or print a temporary receipt including basic information (amount paid, VAT, timestamp, etc.).

- Maintain an offline record of all transactions (emergency log) and make it available to merchants for potential audit.

- Transactions submitted during the maintenance period will fail and must be retransmitted once the service is available again. During this time, transactions will return a 200 response with "state": "FAILED" and "mode": "FINISHED", and logs will contain the following message: "Unable to transmit record, see: https://v2.status.fiskaly.com/incidents/h462p3xln60h”. When retransmitting, it is recommended to limit traffic to a maximum of 20 transactions per minute per VAT number to avoid peak-related issues.

Mar 17, 2026 - 15:14 CET
Scheduled - The Italian Revenue Agency has announced maintenance during which access to the "Fatture e Corrispettivi" portal will be suspended from Saturday, 21.03.2026 at 13:00 CET until Sunday, 22.03.2026 at 15:30 CET.

As a result, the fiskaly SIGN IT service is expected to be unavailable during this period. We apologize for any inconvenience this may cause.

We will share recommended actions for handling sales during the AdE maintenance window in the next update.

Mar 17, 2026 - 09:50 CET

SIGN DE v2 - Scheduled maintenance Mar 29, 2026 08:00-10:00 CEST

Due to the planned CSPL migration, a subset of TSS instances will experience temporary unavailability during the scheduled maintenance window.
The maintenance window is scheduled for Sunday, 29.03.2026, from 08:00 CEST (06:00 UTC) to 10:00 CEST (08:00 UTC).

Please note: If the SIGN DE v2 API malfunctions or is unreachable, tills must remain operational. Make sure that your integration does not block the checkout process.

Setting correct timeouts (2-3 sec) is important. Details can be found here:
How to deal with timeouts

In case of questions, feel free to reach out to dev-support@fiskaly.com.

Posted on Mar 12, 2026 - 17:37 CET

TLS certificate update May 28, 2026 07:45-08:00 CEST

On 28.05.2026, between 07:45 CEST (05:45 UTC) and 08:00 CEST (06:00 UTC), the TLS certificate for *.fiskaly.com will be updated.



This update is a routine process and should not cause any disruptions or issues for your fiskaly services.


The intermediate certificate in the chain will change this time, but because of no changes in the root certificate, no additional action should be needed.



The following article lists all root certificates that must be added in case of a manual update:

How do I manually add the latest TLS certificate for *.fiskaly.com?



Important information at a glance:

  • Date and Time: The TLS certificate update is scheduled for 28.05.2026, between 07:45 CEST (05:45 UTC) and 08:00 CEST (06:00 UTC).

  • No Action Required: For the majority of systems using fiskaly services, no action is required in response to this update. Your TLS certificate will automatically renew and update itself without any intervention on your part.

  • Minor Service Disruption: We have taken measures to ensure that your fiskaly services will continue to function seamlessly. However, short service disruptions during or after the update may occur.

  • Verification: After the update, we recommend verifying the TLS certificate configuration for your fiskaly services to ensure that everything is in order. If you require assistance with this, we are happy to assist you.


Posted on Mar 05, 2026 - 08:14 CET
Mar 18, 2026

No incidents reported today.

Mar 17, 2026

No incidents reported.

Mar 16, 2026
Completed - The scheduled maintenance has been completed.
Mar 16, 02:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 15, 23:00 CET
Scheduled - On Sunday, March 15, 2026, between 23:00 CET (22:00 UTC) and 02:00 CET (01:00 UTC), we will perform scheduled infrastructure maintenance affecting SIGN IT, SIGN FR, and SAFE.

During this maintenance window, no downtime is expected, and the service should remain fully operational.

We will closely monitor the system throughout the maintenance window to ensure everything runs smoothly.

Thank you for your understanding.

Mar 9, 15:24 CET
Mar 15, 2026
Completed - The maintenance is successfully finished, no further interruptions of services happened or expected.
Mar 15, 09:23 CET
Update - Some TSSs may have experienced temporarily a higher error rate between 08:29 CET (07:29 UTC) and 08:36 CET (07:36 UTC) but all services were fully available afterwards.
Because of an unexpected issue which does not impact the service operation the maintenance window was extended to 10:00 CET (09:00 UTC).

Mar 15, 09:05 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 15, 08:00 CET
Scheduled - Due to a necessary infrastructure update, a maintenance window is scheduled for Sunday, 15.03.2026 from 08:00 CET (07:00 UTC) to 09:00 CET (08:00 UTC).
Some temporary service interruption is expected.

Mar 9, 12:01 CET
Mar 14, 2026

No incidents reported.

Mar 13, 2026

No incidents reported.

Mar 12, 2026

No incidents reported.

Mar 11, 2026

No incidents reported.

Mar 10, 2026

No incidents reported.

Mar 9, 2026
Completed - The scheduled maintenance has been completed.
Mar 9, 10:30 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 08:30 CET
Scheduled - On Monday, March 9th, 2026, between 08:30 CET (07:30 UTC) and 10:30 CET (09:30 UTC), we will perform scheduled maintenance on the SIGN ES infrastructure.

During this maintenance window, no downtime is expected, and the service should remain fully operational.

We will closely monitor the system throughout the maintenance window to ensure everything runs smoothly.

Thank you for your understanding.

Mar 5, 14:14 CET
Mar 8, 2026
Completed - The maintenance is now finished with 20:10 CET (19:10 UTC), no service interruption occured.
Mar 8, 20:12 CET
Update - The maintenance was extended to 21:00 CET (20:00 UTC).
Still no service interruption is expected.

Mar 8, 19:59 CET
Update - The maintenance was extended to 20:00 CET (19:00 UTC).
Still no service interruption is expected.

Mar 8, 19:01 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 8, 18:00 CET
Scheduled - Due to a necessary infrastructure update, a maintenance window is scheduled for Sunday, 08.03.2026 from 18:00 CET (17:00 UTC) to 19:00 CET (18:00 UTC).
No service interruption is expected.

Mar 4, 16:54 CET
Mar 7, 2026

No incidents reported.

Mar 6, 2026

No incidents reported.

Mar 5, 2026
Completed - The scheduled maintenance has been completed.
Mar 5, 08:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 5, 07:45 CET
Scheduled - On 05.03.2026, between 07:45 CET (06:45 UTC) and 08:00 CET (07:00 UTC), the TLS certificate for *.fiskaly.com will be updated.



This update is a routine process and should not cause any disruptions or issues for your fiskaly services.


The intermediate certificate in the chain will change this time, but because of no changes in the root certificate, no additional action should be needed.



The following article lists all root certificates that must be added in case of a manual update:

How do I manually add the latest TLS certificate for *.fiskaly.com?



Important information at a glance:

  • Date and Time: The TLS certificate update is scheduled for 05.03.2026, between 07:45 CET (06:45 UTC) and 08:00 CET (07:00 UTC).

  • No Action Required: For the majority of systems using fiskaly services, no action is required in response to this update. Your TLS certificate will automatically renew and update itself without any intervention on your part.

  • Minor Service Disruption: We have taken measures to ensure that your fiskaly services will continue to function seamlessly. However, short service disruptions during or after the update may occur.

  • Verification: After the update, we recommend verifying the TLS certificate configuration for your fiskaly services to ensure that everything is in order. If you require assistance with this, we are happy to assist you.


Dec 11, 08:06 CET
Mar 4, 2026
Completed - The scheduled maintenance has been completed.
Mar 4, 19:20 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 4, 15:50 CET
Scheduled - Due to maintenance on their end, the external service FinanzOnline is not available
on Wednesday, 04.03.2025 from 15:30 CET (14:30 UTC) to approximately 18:30 CET (17:30 UTC).
From 18:30 CET (17:30 UTC) to 19:30 CET (18:30 UTC), performance might temporarily be degraded.

The following SIGN AT processes may be affected:

Update a Signature Creation Unit
Update a Cash Register
Validate a Receipt

Mar 4, 15:47 CET