Update - A subset of TSS instances continues to experience degraded performance resulting in 502 errors which is expected to persist overnight. If affected, please ensure not to block the till and print "TSS not available" on the receipts. Our team is actively working on resolving the issue. Further updates will follow in the morning. We apologize for the disruption.
May 24, 2026 - 20:28 CEST
Update - A subset of TSS instances is still experiencing degraded performance resulting in 502 errors. If affected, please make sure not to block the till and print "TSS not available" on the receipts. Our team is actively working on resolving this issue. We apologize for the disruption.
May 24, 2026 - 13:40 CEST
Identified - Due to issues after today's maintenance operation some TSS instances still experience degraded signing performance. We are currently working on a solution to mitigate this issue.
May 24, 2026 - 12:19 CEST
Investigating - We are currently experiencing degraded performance affecting signing transactions. We are investigating the issue and will provide further updates.
May 24, 2026 - 11:01 CEST
On 28.05.2026, between 07:45 CEST (05:45 UTC) and 08:00 CEST (06:00 UTC), the TLS certificate for *.fiskaly.com will be updated.
This update is a routine process and should not cause any disruptions or issues for your fiskaly services.
The intermediate certificate in the chain will change this time, but because of no changes in the root certificate, no additional action should be needed.
The following article lists all root certificates that must be added in case of a manual update:
Date and Time: The TLS certificate update is scheduled for 28.05.2026, between 07:45 CEST (05:45 UTC) and 08:00 CEST (06:00 UTC).
No Action Required: For the majority of systems using fiskaly services, no action is required in response to this update. Your TLS certificate will automatically renew and update itself without any intervention on your part.
Minor Service Disruption: We have taken measures to ensure that your fiskaly services will continue to function seamlessly. However, short service disruptions during or after the update may occur.
Verification: After the update, we recommend verifying the TLS certificate configuration for your fiskaly services to ensure that everything is in order. If you require assistance with this, we are happy to assist you.
Completed -
The scheduled maintenance has been completed.
May 24, 18:30 CEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 24, 16:30 CEST
Scheduled -
Due to a necessary maintenance announced by Araba, there can be temporary disruptions in the transmission of TicketBAI Files from SIGN ES to the servers of this province.
The maintenance window is scheduled for Sunday, May 24, 2026, starting at 16:30 CEST (15:30 UTC). The authority has estimated the outage to last approximately two hours, although no official end time has been confirmed.
May 22, 13:19 CEST
Completed -
The scheduled maintenance has been completed.
May 24, 11:53 CEST
Verifying -
Maintenance has been completed and performance is back to normal. We are continuing to monitor the system to ensure full stability.
May 24, 10:40 CEST
Update -
Maintenance is progressing as expected. Remaining phases are on track.
May 24, 10:02 CEST
Update -
The first phases have been completed successfully. Further updates will follow.
May 24, 09:23 CEST
Update -
Maintenance is progressing smoothly as planned.
May 24, 08:31 CEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 24, 08:00 CEST
Scheduled -
Due to the planned CSPL migration, a subset of TSS instances will experience temporary unavailability during the scheduled maintenance window. The maintenance window is scheduled for Sunday, 24.05.2026, from 08:00 CEST (06:00 UTC) to 12:00 CEST (10:00 UTC).
Please note: If the SIGN DE v2 API malfunctions or is unreachable, tills must remain operational. Make sure that your integration does not block the checkout process.
Setting correct timeouts (2-3 sec) is important. Details can be found here: How to deal with timeouts
Resolved -
The incident has been resolved. Please re-trigger failed transmissions.
May 18, 17:43 CEST
Investigating -
Due to an unforeseen change in ELSTER, the final Transmission to the portal has been impaired since today around 10:35 CEST (08:35 UTC). The issue is ongoing. The team is currently working on a solution.
We apologize for any inconvenience and will keep you updated.
May 18, 16:45 CEST
Completed -
All service ar available again with 09:30 CEST (07:30 UTC).
May 11, 09:33 CEST
In progress -
We've started the extended maintenance operations on the SIGN DE TEST environment.
May 11, 08:36 CEST
Scheduled -
The announced scheduled maintenance of the SIGN DE TEST environment needs to be extended.
Due to a necessary infrastructure update, some services of the SIGN DE API v2 TEST environment may temporarily not be available within the maintenance window. The maintenance window is scheduled for Monday, 11.05.2026 from 08:40 CEST (06:40 UTC) to 11:40 CEST (09:40 UTC).
May 11, 08:34 CEST
Completed -
The scheduled maintenance has been completed.
May 11, 08:30 CEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 08:00 CEST
Scheduled -
Due to a necessary infrastructure update, some services of the SIGN DE API v2 TEST environment may temporarily not be available within the maintenance window. The maintenance window is scheduled for Monday, 11.05.2026 from 08:00 CEST (06:00 UTC) to 08:30 CEST (06:30 UTC).
May 7, 08:50 CEST
Completed -
The scheduled maintenance has been completed.
May 10, 12:00 CEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 9, 13:53 CEST
Scheduled -
Due to extensive maintenance at the Federal Computing Centre (network, servers, databases), the external service FinanzOnline is not available from Saturday, 09.05.2026 at 07:30 CEST (05:30 UTC) to Sunday, 10.05.2026, until approximately 12:00 CEST (10:00 UTC). Outside of this timeframe, performance might temporarily be degraded from Saturday, 09.05.2026 at 06:00 CEST (04:00 UTC) to Sunday, 10.05.2026, until 23:00 CEST (21:00 UTC).