SIGN IT – AdE submissions timing out
Update - After a temporary outage, the Agenzia delle Entrate (AdE) "Fatture e Corrispettivi" web portal is operational again. Receipt transmissions from SIGN IT have returned to normal levels.

We will continue to monitor the situation closely. Thank you for your patience and understanding.
Nov 02, 2026 - 15:44 CET
Update - After a brief recovery, the Agenzia delle Entrate (AdE) "Fatture e Corrispettivi" web portal has been unavailable again since 14:46 CET (13:46 UTC). Almost all receipt transmissions from SIGN IT are currently returning an HTTP 503 error.

For more details on handling errors, please refer to our Error Handling Guide.

We are continuing to monitor the situation and apologize for the inconvenience.
Nov 02, 2026 - 15:07 CET
Monitoring - Today, 02.11.2026, between 13:35 CET (12:35 UTC) and 14:17 CET (13:17 UTC), the Agenzia delle Entrate (AdE) "Fatture e Corrispettivi" web portal experienced degraded performance, causing receipt transmissions from SIGN IT to time out. Affected requests returned a Submission error or an Authentication error. The service has been operating normally since.

Receipts that failed with a Submission error may still have been received by the AdE. To avoid duplicates, please check on the AdE portal whether they were registered before resubmitting them. Requests that failed with an Authentication error can be safely retried. For more details, please refer to our Error Handling Guide.

We will continue to monitor the situation closely. We apologize for any inconvenience this may have caused.
Nov 02, 2026 - 14:29 CET
Global Operational
Management API Operational
fiskaly Dashboard Operational
Authentication Server Operational
SAFE Operational
fiskaly HUB Operational
Germany Operational
SIGN DE Operational
DSFINVK DE Operational
SUBMIT DE Operational
fiskalcheck Operational
E-INVOICE DE Operational
Austria Operational
SIGN AT Operational
Spain Operational
SIGN ES Operational
Italy Operational
SIGN IT Operational
E-INVOICE IT Operational
France Operational
SIGN FR Operational
Belgium Operational
E-INVOICE BE Operational
Portugal Operational
SIGN PT Operational
Sweden Operational
SIGN SE Operational
RECEIPT Operational
RECEIPT Operational
RECEIPT Web Operational
RECEIPT Dashboard Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Nov 2, 2026

Unresolved incident: SIGN IT – AdE submissions timing out.

Nov 1, 2026

E-INVOICE IT – Scheduled maintenance by Agenzia delle Entrate
Completed - The scheduled maintenance has been completed.
Nov 1, 10:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 1, 08:00 CET
Scheduled - The Italian tax authority (Agenzia delle Entrate) has announced scheduled maintenance on its e-invoicing systems on Sunday, 01.11.2026, from approx. 08:00 CET (06:00 UTC) to 10:00 CET (08:00 UTC).

During this time, the E-INVOICE IT service may be affected: invoice transmission and related functions may be delayed.
Oct 26, 16:39 CET

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

Oct 29, 2026

SIGN IT - Degraded performance
Resolved - The previously observed increase in SIGN IT API response times has been resolved.
Oct 29, 12:42 CET
Monitoring - On Tuesday, 27.10.2026, between 18:17 CET (17:17 UTC) and 22:56 CET (21:56 UTC), SIGN IT experienced increased response times in the LIVE environment. During this period, some requests may have taken longer than usual to complete.

The issue was caused by increased load on the platform. Response times are now back to normal, and no action is required on your side.

We continue to monitor the service closely and are working on further improvements to platform stability. We apologize for any inconvenience this may have caused.
Oct 28, 14:06 CET

Oct 28, 2026

Oct 27, 2026

SIGN IT - Degraded performance
Resolved - The previously observed increase in SIGN IT API response latencies has been resolved.
Oct 27, 09:52 CET
Monitoring - From approximately 10:00 CEST (08:00 UTC) on Saturday, 24.10.2026, until 16:16 CET (15:16 UTC) on Sunday, 25.10.2026, SIGN IT experienced degraded API response latencies on the LIVE environment.

The issue was caused by increased load on the platform. Our team deployed a fix, and API response times are now back to normal. We continue to monitor the service closely and are working on further improvements to the platform's stability.

We apologize for any inconvenience this may have caused. If you have any questions, please contact dev-support@fiskaly.com.
Oct 26, 18:30 CET

Oct 26, 2026

Oct 25, 2026

External maintenance: FinanzOnline (FON) service temporarily unavailable
Completed - The scheduled maintenance has been completed.
Oct 25, 23:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 25, 10:58 CET
Scheduled - Due to extensive maintenance at the Federal Computing Centre (network, servers, databases) and the change from daylight saving time to standard time, the external service FinanzOnline is not available on Sunday, 25.10.2026 from 02:30 CEST (00:30 UTC) to approximately 21:00 CET (20:00 UTC).
Outside of this timeframe, performance might temporarily be degraded from Saturday, 24.10.2026, 07:00 CEST (05:00 UTC) to Sunday, 25.10.2026, 23:00 CET (22:00 UTC).

The following SIGN AT processes may be affected:

Update a Signature Creation Unit
Update a Cash Register
Validate a Receipt
Oct 25, 10:57 CET

Oct 24, 2026

No incidents reported.

Oct 23, 2026

SIGN IT – Italian AdE Web Portal temporarily unavailable
Resolved - Today, 23.10.2026, the AdE portal intermittently returned authentication errors between 14:02 and 14:26 CEST (12:02–12:26 UTC). As a result, some receipts submitted during this period failed and were not transmitted to the "Fatture e Corrispettivi" web portal. We apologize for any inconvenience this may have caused.

You may resend the affected records using a new idempotency key. For more details on handling errors, please refer to our FAQ.
Oct 23, 18:30 CEST
Unified API - Scheduled maintenance
Completed - Maintenance Cancelled
The database upgrade maintenance window previously announced for Saturday, 24.10.2026, 00:00 – 01:30 CEST has been cancelled. The affected services (SIGN IT, SIGN FR, SIGN PT, SIGN SE, E-INVOICE BE, E-INVOICE DE and E-INVOICE IT) will remain fully available.
We will communicate a new maintenance window once rescheduled, with sufficient advance notice.
We apologize for any inconvenience caused by the short notice of the original announcement.
Oct 23, 14:26 CEST
Scheduled - Due to a necessary database upgrade, the services SIGN IT, SIGN FR, SIGN PT, SIGN SE, E-INVOICE BE, E-INVOICE DE and E-INVOICE IT may be temporarily unavailable during the following maintenance window:

Saturday, 24.10.2026, 00:00 – 01:30 CEST (Friday, 23.10.2026, 22:00 – 23:30 UTC)

A short downtime is expected. Please ensure your systems can handle intermittent 500 errors during this window.
This is an urgently required measure to improve performance, hence the short notice.
We apologize for any inconvenience.
Oct 23, 13:22 CEST
SIGN ES - TEST Environment Disruption
Resolved - The disruption affecting the TEST environment of SIGN ES has been resolved. The service is now fully operational and authentication and API requests should be working as expected.

We apologize for any inconvenience caused.
Oct 23, 09:53 CEST
Investigating - We are currently experiencing a disruption affecting the TEST environment of SIGN ES. Authentication and all subsequent API requests are returning a 502 Bad Gateway error. The LIVE environment is not affected and continues to operate normally.

We are actively working on a resolution and will provide updates as soon as more information is available.
Oct 23, 09:24 CEST

Oct 22, 2026

No incidents reported.

Oct 21, 2026

No incidents reported.

Oct 20, 2026

Unified API - Partial outage (LIVE environment)
Resolved - On 19.10.2026, between 14:43 and 14:51 CEST (12:43–12:51 UTC), the LIVE environment of the Unified API was partially unavailable for SIGN IT, SIGN FR and SIGN PT due to an issue on our side. During this window, some requests returned HTTP 500, 502 or 409, or timed out on the client side.

The service has been fully operational since then. We are closely monitoring the system and working on measures to prevent a recurrence.

Some requests were processed successfully despite the error response. If your system recorded errors in this timeframe, please check whether the corresponding records already exist before resubmitting them, to avoid duplicates.

If you're unsure about the outcome of a specific call, contact our support team at dev-support@fiskaly.com and include the Organization or System ID and X-Idempotency-Key values involved, so we can investigate.

We apologize for the inconvenience this may have caused.
Oct 20, 15:57 CEST

Oct 19, 2026

No incidents reported.

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