All Systems Operational

Global Operational
Management API Operational
fiskaly Dashboard Operational
Authentication Server Operational
SAFE Operational
fiskaly HUB Operational
Germany Operational
SIGN DE Operational
DSFINVK DE Operational
SUBMIT DE Operational
fiskalcheck Operational
E-INVOICE DE Operational
Austria Operational
SIGN AT Operational
Spain Operational
SIGN ES Operational
Italy Operational
SIGN IT Operational
E-INVOICE IT Operational
France Operational
SIGN FR Operational
Belgium Operational
E-INVOICE BE Operational
Portugal Operational
SIGN PT Operational
Sweden Operational
SIGN SE Operational
RECEIPT Operational
RECEIPT Operational
RECEIPT Web Operational
RECEIPT Dashboard Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Oct 24, 2026

No incidents reported today.

Oct 23, 2026

Resolved - Today, 23.10.2026, the AdE portal intermittently returned authentication errors between 14:02 and 14:26 CEST (12:02–12:26 UTC). As a result, some receipts submitted during this period failed and were not transmitted to the "Fatture e Corrispettivi" web portal. We apologize for any inconvenience this may have caused.

You may resend the affected records using a new idempotency key. For more details on handling errors, please refer to our FAQ.

Oct 23, 18:30 CEST
Completed - Maintenance Cancelled
The database upgrade maintenance window previously announced for Saturday, 24.10.2026, 00:00 – 01:30 CEST has been cancelled. The affected services (SIGN IT, SIGN FR, SIGN PT, SIGN SE, E-INVOICE BE, E-INVOICE DE and E-INVOICE IT) will remain fully available.
We will communicate a new maintenance window once rescheduled, with sufficient advance notice.
We apologize for any inconvenience caused by the short notice of the original announcement.

Oct 23, 14:26 CEST
Scheduled - Due to a necessary database upgrade, the services SIGN IT, SIGN FR, SIGN PT, SIGN SE, E-INVOICE BE, E-INVOICE DE and E-INVOICE IT may be temporarily unavailable during the following maintenance window:

Saturday, 24.10.2026, 00:00 – 01:30 CEST (Friday, 23.10.2026, 22:00 – 23:30 UTC)

A short downtime is expected. Please ensure your systems can handle intermittent 500 errors during this window.
This is an urgently required measure to improve performance, hence the short notice.
We apologize for any inconvenience.

Oct 23, 13:22 CEST
Resolved - The disruption affecting the TEST environment of SIGN ES has been resolved. The service is now fully operational and authentication and API requests should be working as expected.

We apologize for any inconvenience caused.

Oct 23, 09:53 CEST
Investigating - We are currently experiencing a disruption affecting the TEST environment of SIGN ES. Authentication and all subsequent API requests are returning a 502 Bad Gateway error. The LIVE environment is not affected and continues to operate normally.

We are actively working on a resolution and will provide updates as soon as more information is available.

Oct 23, 09:24 CEST

Oct 22, 2026

No incidents reported.

Oct 21, 2026

No incidents reported.

Oct 20, 2026

Resolved - On 19.10.2026, between 14:43 and 14:51 CEST (12:43–12:51 UTC), the LIVE environment of the Unified API was partially unavailable for SIGN IT, SIGN FR and SIGN PT due to an issue on our side. During this window, some requests returned HTTP 500, 502 or 409, or timed out on the client side.

The service has been fully operational since then. We are closely monitoring the system and working on measures to prevent a recurrence.

Some requests were processed successfully despite the error response. If your system recorded errors in this timeframe, please check whether the corresponding records already exist before resubmitting them, to avoid duplicates.

If you're unsure about the outcome of a specific call, contact our support team at dev-support@fiskaly.com and include the Organization or System ID and X-Idempotency-Key values involved, so we can investigate.

We apologize for the inconvenience this may have caused.

Oct 20, 15:57 CEST

Oct 19, 2026

No incidents reported.

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

No incidents reported.

Oct 15, 2026

No incidents reported.

Oct 14, 2026

No incidents reported.

Oct 13, 2026

No incidents reported.

Oct 12, 2026

Resolved - This incident has been resolved.

The SIGN DE v2 TEST environment is fully operational again, including TSS creation, TSS updates and signing requests.
Some TEST TSSs that existed before the incident may no longer work correctly. If one of your existing TEST TSSs shows errors, please create a new TEST TSS and use it instead.

The LIVE environment and live signing operations were not affected at any time.

Oct 12, 15:23 CEST
Identified - We are seeing an elevated rate of HTTP 500 errors for signing requests on TEST TSSs.
Creating new TEST TSSs is affected, and updates to existing TEST TSSs may fail as well.
Our team is working on a fix.

This issue affects only the TEST environment. The LIVE environment and live signing operations are not affected.

We apologize for the inconvenience.

Oct 11, 09:48 CEST

Oct 11, 2026

Completed - The scheduled maintenance has been completed.
Oct 11, 18:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 11, 08:01 CEST
Update - This maintenance has been rescheduled from Sunday, 04.10.2026 to Sunday, 11.10.2026.

Due to planned infrastructure improvements, SIGN DE v2 might be briefly unavailable at times within the given maintenance window.

The maintenance window is scheduled for Sunday, 11.10.2026, 08:00 CEST (06:00 UTC) to 18:00 CEST (16:00 UTC).
Short connection interruptions may occur during the given time frame.

Please note: If the SIGN DE v2 API malfunctions or is unreachable, tills must remain operational. Make sure that your integration does not block the checkout process.

Setting correct timeouts (2-3 sec) is important. Details can be found here:
How to deal with timeouts

In case of questions, feel free to reach out to dev-support@fiskaly.com.

Sep 30, 15:23 CEST
Scheduled - Due to necessary setup configurations, service might be temporarily unavailable within the given maintenance window.
The maintenance window is scheduled for Sunday, 04.10.2026, 08:00 CEST (06:00 UTC) to 18:00 CEST (16:00 UTC).
No downtime is expected. However, short connection interruptions may occur during the given time frame.

Please note: If the SIGN DE v2 API malfunctions or is unreachable, tills must remain operational. Make sure that your integration does not block the checkout process.

Setting correct timeouts (2-3 sec) is important. Details can be found here:
How to deal with timeouts

In case of questions, feel free to reach out to dev-support@fiskaly.com.

Sep 28, 12:52 CEST
Completed - The scheduled maintenance has been completed.
Oct 11, 09:54 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 11, 08:00 CEST
Scheduled - Due to necessary backend setting updates, some services will be temporarily unavailable within the given maintenance window.
The maintenance window is scheduled for Sunday, 11.10.2026, 08:00 CEST (06:00 UTC) to 12:00 CEST (10:00 UTC).
Services will be unavailable only for the first few minutes of the maintenance window. The remaining time is reserved for monitoring.

Please note: If the SIGN DE v2 API malfunctions or is unreachable, tills must remain operational. Make sure that your integration does not block the checkout process.

Setting correct timeouts (2-3 sec) is important. Details can be found here:
How to deal with timeouts

In case of questions, feel free to reach out to dev-support@fiskaly.com.

Sep 28, 12:43 CEST

Oct 10, 2026

No incidents reported.