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Maintenance

Scheduled Maintenance

TLS certificate update May 28, 2026 07:45-08:00 CEST

On 28.05.2026, between 07:45 CEST (05:45 UTC) and 08:00 CEST (06:00 UTC), the TLS certificate for *.fiskaly.com will be updated.



This update is a routine process and should not cause any disruptions or issues for your fiskaly services.


The intermediate certificate in the chain will change this time, but because of no changes in the root certificate, no additional action should be needed.



The following article lists all root certificates that must be added in case of a manual update:

How do I manually add the latest TLS certificate for *.fiskaly.com?



Important information at a glance:

  • Date and Time: The TLS certificate update is scheduled for 28.05.2026, between 07:45 CEST (05:45 UTC) and 08:00 CEST (06:00 UTC).

  • No Action Required: For the majority of systems using fiskaly services, no action is required in response to this update. Your TLS certificate will automatically renew and update itself without any intervention on your part.

  • Minor Service Disruption: We have taken measures to ensure that your fiskaly services will continue to function seamlessly. However, short service disruptions during or after the update may occur.

  • Verification: After the update, we recommend verifying the TLS certificate configuration for your fiskaly services to ensure that everything is in order. If you require assistance with this, we are happy to assist you.
Posted on Mar 05, 2026 - 08:14 CET
Apr 13, 2026

No incidents reported today.

Apr 12, 2026

No incidents reported.

Apr 11, 2026

No incidents reported.

Apr 10, 2026

No incidents reported.

Apr 9, 2026
SIGN DE - Increased number of timeouts
Resolved - On Saturday, 04.04.2026, some TSS instances experienced increased timeouts during the following periods:
12:14-12:27 CEST (10:14-10:27 UTC)
12:50-12:56 CEST (10:50-10:56 UTC)
13:52-13:56 CEST (11:52-11:56 UTC)
15:30-15:34 CEST (13:30-13:34 UTC)

We apologize for any inconvenience this may have caused.
Apr 9, 17:25 CEST
Apr 8, 2026

No incidents reported.

Apr 7, 2026

No incidents reported.

Apr 6, 2026

No incidents reported.

Apr 5, 2026

No incidents reported.

Apr 4, 2026

No incidents reported.

Apr 3, 2026
SIGN DE v2 - Unplanned necessary maintenance
Completed - Maintenance activity was finished successfully with 08:30 CEST (06:30 UTC), all services fully available again.
Apr 3, 08:29 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 3, 08:00 CEST
Scheduled - Due to a necessary post-migration task, a subset of TSS instances will experience temporary unavailability during the scheduled maintenance window.
The maintenance window is scheduled for Friday, 03.04.2026, from 08:00 CEST (06:00 UTC) to 09:00 CEST (07:00 UTC).

Please note: If the SIGN DE v2 API malfunctions or is unreachable, tills must remain operational. Make sure that your integration does not block the checkout process.

Setting correct timeouts (2-3 sec) is important. Details can be found here:
How to deal with timeouts

In case of questions, feel free to reach out to dev-support@fiskaly.com
Apr 2, 10:03 CEST
Apr 2, 2026

No incidents reported.

Apr 1, 2026
External maintenance: FinanzOnline (FON) service temporarily unavailable
Completed - The scheduled maintenance has been completed.
Apr 1, 19:15 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 1, 16:43 CEST
Scheduled - Due to maintenance on their end, the external service FinanzOnline is not available
on Wednesday, 01.04.2026 from 15:30 CEST (13:30 UTC) to approximately 18:30 CEST (16:30 UTC).
From 18:30 CEST (16:30 UTC) to 19:30 CEST (17:30 UTC), performance might temporarily be degraded.

The following SIGN AT processes may be affected:

Update a Signature Creation Unit
Update a Cash Register
Validate a Receipt
Apr 1, 16:42 CEST
Mar 31, 2026
SIGN IT – Italian AdE Web Portal temporarily unavailable
Resolved - Today, 31.03.2026, the AdE portal returned a temporary error (“Authentication error: The ADE portal is temporarily unavailable.”) between 12:13 CEST (10:13 UTC) and 12:47 CEST (10:47 UTC).

The issue has been resolved on their side, and the service is now operating normally.

Thank you for your understanding.

You may resend the affected records using a new idempotency key. For more details on handling errors, please refer to this FAQ.
Mar 31, 13:28 CEST
Mar 30, 2026

No incidents reported.

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