Update - We are continuing to work on resolving the degraded performance affecting a subset of TSS instances. Progress is being made and further updates will follow.
If affected, please ensure not to block the till and print "TSS not available" on the receipts.
We appreciate your continued patience.
May 25, 2026 - 15:17 CEST
Update - A subset of TSS instances continues to experience degraded performance resulting in 502 errors. Our team is actively working on resolving the issue.
Between approximately 11:30 CEST (09:30 UTC) and 12:00 CEST (10:00 UTC), temporary disruptions and slower response times may occur as part of the ongoing resolution process.
We appreciate your patience and understanding.
May 25, 2026 - 11:26 CEST
Update - A subset of TSS instances continues to experience degraded performance resulting in 502 errors. We have identified the root cause and are fully focused on restoring the affected instances as quickly as possible.
If affected, please ensure not to block the till and print "TSS not available" on the receipts. Further updates will follow.
We apologize for the disruption.
May 25, 2026 - 08:30 CEST
Update - A subset of TSS instances continues to experience degraded performance resulting in 502 errors which is expected to persist overnight.
If affected, please ensure not to block the till and print "TSS not available" on the receipts.
Our team is actively working on resolving the issue. Further updates will follow in the morning.
We apologize for the disruption.
May 24, 2026 - 20:28 CEST
Update - A subset of TSS instances is still experiencing degraded performance resulting in 502 errors. If affected, please make sure not to block the till and print "TSS not available" on the receipts.
Our team is actively working on resolving this issue.
We apologize for the disruption.
May 24, 2026 - 13:40 CEST
Identified - Due to issues after today's maintenance operation some TSS instances still experience degraded signing performance.
We are currently working on a solution to mitigate this issue.
May 24, 2026 - 12:19 CEST
Investigating - We are currently experiencing degraded performance affecting signing transactions.
We are investigating the issue and will provide further updates.
May 24, 2026 - 11:01 CEST