Backend-Issues and increase of Timeouts
Resolved
SIGN DE API V2
Degraded Performance
We're currently seeing a higher amount of timeouts and 5xx errors.
The team is investigating further.
2021-12-23T16:59:12.415Z
incident update
The team has set the first few actions to have all operations back on track as soon as possible.
2021-12-23T17:22:12.415Z
incident update
We're tackling problems with the connection pool.
2021-12-23T17:35:12.415Z
incident update
Set measures show its effects. So far we're back to multiple hundreds positive transactions per second.
2021-12-23T17:47:12.415Z
incident update
The team is closely monitoring the performance dashboards and performing further small tweaks.
2021-12-23T17:47:12.415Z
resolved 🎉
The team is still closely monitoring. Since 17:30 UTC (18:30 UTC+1) the incident is resolved.
Please see "How to deal with timeouts / system problems"-Guide