Status Page

Backend-Issues

Resolved
SIGN DE API V2
Major Outage

We're currently seeing a higher amount of timeouts and 5xx errors. The team is investigating further.

2021-12-10T14:46:42.409Z
incident update

Upgrading to major-outage, it affects a lot of TSS. The team is giving it's best. A first root-cause is analyzed and being tackled.

Creation of new TSS has been blocked for now.

2021-12-10T15:34:42.409Z
incident update

since 15:18 (16:18 UTC+1) - we're back to >100 positive transactions per seconds. We're further increasing capacities an bringing the system back to operational state.

15:34 (16:34 UTC+1) - we're back to 250+ tx/s

2021-12-10T15:40:42.409Z
incident update

Back to 350+ tx/s

2021-12-10T15:41:42.409Z
incident update

In case you're seeing E_SMAERS_GATEWAY_CAPACITIES_DEPLETED, this is due to new TSS being temporarily disabled while the incident is ongoing.

2021-12-10T15:47:42.409Z
incident update

The effect of the incident is treated as RESOLVED 🎉. We're now going over to a manual monitoring and cleanup.

2021-12-10T15:51:33.757Z
incident RESOLVED

Status set to RESOLVED

2021-12-11T15:17:42.409Z
incident update

FYI - Back to 1k+ tx/s - operational an stable