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TSS returns SMAERS_GATEWAY_ERROR_PRECONDITION_UNEXPORTED_LOGS

Resolved
SIGN DE API V2
Degraded Performance

TSS returns SMAERS_GATEWAY_ERROR_PRECONDITION_UNEXPORTED_LOGS (Precondition failed: Unexported logs found.) in case there are logs that have not yet been exported to the backend. This error can be resolved by an idempotent retry of the request. We have become aware that some customers do not have a retry strategy implemented. In consequence, we are currently implementing a retry strategy on our ends.

2021-09-07T08:58:26.203Z
Retry logic deployed

We have deployed the retry logic.