Increase of Timeouts
Resolved
SIGN DE API V2
Major Outage
We're currently seeing a higher amount of timeouts. We found the cause and are resolving it.
2022-02-26T10:57:49.385Z
incident resolved
The system has returned to normal operations at 10:35 UTC.
2022-02-26T10:36:00.994Z
incident update
The hotfix is deployed. We are monitoring the situation. The results seem good.
2022-02-26T10:10:16.994Z
incident update
The previously undertaken actions did not resolve the incident. The team is now working on a hot-fix deployment that optimizes a performance-critical code path.
2022-02-26T09:43:31.123Z
incident update
We are currently working on a solution. Our actions required the temporary deactivation of the SIGN DE service. Therefore, the severity of this incident has been updated.
2022-02-26T08:24:28.236Z
incident update
The appropriate actions are underway, the team expects all operations to be back on track soon.