All Systems Operational

Global Operational
Management API ? Operational
fiskaly Dashboard ? Operational
Authentication Server ? Operational
SAFE ? Operational
Germany Operational
SIGN DE ? Operational
DSFINVK DE ? Operational
SUBMIT DE ? Operational
fiskalcheck ? Operational
Austria Operational
SIGN AT ? Operational
Spain Operational
SIGN ES ? Operational
Italy Operational
SIGN IT ? Operational
RECEIPT Operational
RECEIPT ? Operational
RECEIPT Web Operational
RECEIPT Dashboard Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

SIGN DE - Scheduled Maintenance TSS Update Oct 26, 2025 08:00-20:00 CET

Due to the update of the certified TSSs used in SIGN DE v2 to version 1.0.15–1.5.0, part of the TSSs will experience temporary unavailability during the scheduled maintenance window.
The maintenance window is set for Sunday, 26.10.2025, from 08:00 CET (07:00 UTC) to 20:00 CET (19:00 UTC).

Please note: If the SIGN DE v2 API malfunctions or is unreachable, tills must remain operational. Make sure that your integration does not block the checkout process.

Setting correct timeouts (2–3 sec) is important. Details can be found here:
How to deal with timeouts – fiskaly Developer Portal

In case of questions, feel free to reach out to
dev-support@fiskaly.com
Posted on Sep 24, 2025 - 16:51 CEST

SIGN DE - Scheduled Maintenance TSS Update Nov 2, 2025 08:00-20:00 CET

Due to the update of the certified TSSs used in SIGN DE v2 to version 1.0.15–1.5.0, part of the TSSs will experience temporary unavailability during the scheduled maintenance window.
The maintenance window is set for Sunday, 02.11.2025, from 08:00 CET (07:00 UTC) to 20:00 CET (19:00 UTC).

Please note: If the SIGN DE v2 API malfunctions or is unreachable, tills must remain operational. Make sure that your integration does not block the checkout process.

Setting correct timeouts (2–3 sec) is important. Details can be found here:
How to deal with timeouts – fiskaly Developer Portal

In case of questions, feel free to reach out to
dev-support@fiskaly.com
Posted on Sep 24, 2025 - 17:07 CEST
Oct 12, 2025

No incidents reported today.

Oct 11, 2025

No incidents reported.

Oct 10, 2025
SAFE - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Oct 10, 17:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 16:00 CEST
Scheduled - In order to accommodate the increased volume of requests, an urgent database upgrade regarding SAFE (LIVE environment) will be performed today, 10.10.2025 from 16:00 CEST (14:00 UTC) to 17:00 CEST (15:00 UTC).

During the given time frame minor connection interruptions may occur.
Oct 10, 15:13 CEST
Oct 9, 2025
SIGN IT – Degraded performance of transmission to Italian AdE Web Portal
Resolved - Transmission of receipts from SIGN IT to the Italian Revenue Agency's “Fatture e Corrispettivi” Web Portal is stable again. New requests are being processed and reported successfully.

The issue was caused by temporary instabilities on the side of the AdE systems between October 2nd and 7th, which led to failed transmissions and receipts getting stuck in intermediate states.

We apologize for the inconvenience caused and thank you for your patience.
Oct 9, 17:18 CEST
Investigating - We are currently experiencing disruptions affecting the transmission of some receipts from SIGN IT to the "Fatture e Corrispettivi" Web Portal.
Customers may encounter two types of errors: "Transmission error: undefined", for which a retry is recommended, and "E_INTERNAL_ERROR 500".
Our team is actively investigating the root cause and working on a resolution.
We apologize for any inconvenience and will provide updates as soon as more information becomes available.
Oct 7, 09:48 CEST
SIGN DE TEST environment - Scheduled Maintenance
Completed - All services in the SIGN DE TEST environment are fully functional again.
Oct 9, 11:14 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 9, 07:00 CEST
Scheduled - Due to a necessary infrastructure update, some services of the SIGN DE API v2 TEST environment may temporarily not be available within the maintenance window.
The maintenance window is scheduled for Thursday, 09.10.2025 from 07:00 CEST (05:00 UTC) to 14:00 CEST (12:00 UTC).
Oct 6, 11:26 CEST
Oct 8, 2025
SIGN AT - FON service not available due to maintenance
Completed - The scheduled maintenance has been completed.
Oct 8, 19:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 16:45 CEST
Scheduled - Due to maintenance on their end, the external service FinanzOnline is not available
on Wednesday, 08.10.2025 from 15:30 CEST (13:30 UTC) to approximately 18:00 CEST (16:00 UTC).
From 18:00 CEST (16:00 UTC) to 19:30 CEST (17:30 UTC), performance might temporarily be degraded.

The following SIGN AT processes may be affected:

Update a Signature Creation Unit
Update a Cash Register
Validate a Receipt
Oct 8, 16:42 CEST
Authentication Server Restart
Resolved - Due to an unplanned restart of our authentication today, October 8 2025, 11:18 (CEST) all refresh tokens are invalidated until October 10 2025, 11:18 (CEST).

Invalidated refresh tokens can not be used for re-authenticating.
Please authenticate with API Key and API Secret instead.

Sorry for the inconvenience.
Oct 8, 15:04 CEST
Oct 7, 2025
Oct 6, 2025

No incidents reported.

Oct 5, 2025

No incidents reported.

Oct 4, 2025

No incidents reported.

Oct 3, 2025

No incidents reported.

Oct 2, 2025

No incidents reported.

Oct 1, 2025

No incidents reported.

Sep 30, 2025
SIGN DE LIVE environment - Scheduled Maintenance
Completed - New TSS instances can again be created starting with 07:11 CEST (05:11 UTC).
Sep 30, 07:15 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 30, 07:00 CEST
Scheduled - Due to a necessary infrastructure update, creation of new TSS instances will not be possible within the maintenance window.
The maintenance window is scheduled for Tuesday, 30.09.2025 from 07:00 CEST (05:00 UTC) to 07:15 CEST (05:15 UTC).
Sep 26, 14:12 CEST
Sep 29, 2025

No incidents reported.

Sep 28, 2025

No incidents reported.

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