All Systems Operational

Global Operational
Management API ? Operational
fiskaly Dashboard ? Operational
Authentication Server ? Operational
SAFE ? Operational
Germany Operational
SIGN DE ? Operational
DSFINVK DE ? Operational
SUBMIT DE ? Operational
fiskalcheck ? Operational
Austria Operational
SIGN AT ? Operational
Spain Operational
SIGN ES ? Operational
Italy Operational
SIGN IT ? Operational
France Operational
SIGN FR ? Operational
RECEIPT Operational
RECEIPT ? Operational
RECEIPT Web Operational
RECEIPT Dashboard Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Restart of Management API Production Database Nov 23, 2025 11:15-11:45 CET

On Sunday, 23.11.2025 from 11:15 CET (10:15 UTC) to 11:45 CET (10:45 UTC), we will perform a planned restart of the Management API Production Database to enable operation improvements and additional functionalities for fiskaly SAFE.
This maintenance is necessary in order to further enhance system stability and performance.
During this short maintenance window, some services may experience temporary unavailability or limited functionality, including:
Management API: Limited access (creation of organizations and users will be temporarily deactivated)
DSFINVK DE: Possible brief interruptions in data processing
SIGN DE v1 and fiskaly Dashboard: Short service disruptions

An update will be added once the maintenance has been completed.
Posted on Nov 12, 2025 - 16:33 CET

Bizkaia services scheduled maintenance Nov 29, 2025 05:00-23:59 CET

Due to a necessary maintenance announced by Bizkaia, there can be temporary disruptions in the transmission of TicketBAI and LROE files from SIGN ES to the servers of this province.

The maintenance window is scheduled for Saturday, November 29th, 2025, from 05:00 CET (04:00 UTC) to 23:59 CET (22:59 UTC).
Posted on Nov 20, 2025 - 09:54 CET

Scheduled Maintenance Jan 18, 2026 08:00-10:00 CET

Due to a necessary infrastructure update, some services may temporarily not be available within the maintenance window.
The maintenance window is scheduled for Sunday, 18.01.2026 from 08:00 CET (07:00 UTC) to 10:00 CET (09:00 UTC).
Posted on Nov 19, 2025 - 07:49 CET

Scheduled Maintenance Jan 25, 2026 08:00-13:00 CET

Due to a necessary infrastructure update, some services may temporarily not be available within the maintenance window.
The maintenance window is scheduled for Sunday, 25.01.2026 from 08:00 CET (07:00 UTC) to 13:00 CET (12:00 UTC).
Posted on Oct 22, 2025 - 09:43 CEST
Nov 21, 2025

No incidents reported today.

Nov 20, 2025

No incidents reported.

Nov 19, 2025
SIGN DE v2 degraded performance on signing requests
Resolved - The latency of the signing requests was significantly increased between 12:15 CET (11:15 UTC) and 12:25 CET (11:25 UTC).
The service recovered and latency is back to normal.
Nov 19, 00:30 CET
Nov 18, 2025
Temporary SIGN DE v2 outage
Resolved - This incident has been resolved.
Nov 18, 13:20 CET
Monitoring - The incident has been resolved. Transaction rates and response times have recovered, and timeouts are no longer being observed.
The team is currently analyzing the root cause and implementing measures to prevent recurrence.
Nov 18, 13:20 CET
Update - We are observing higher latency and increased 500 errors on SIGN DE V2.
Analysis is ongoing, and we will post an update as soon as more information is available.
Nov 18, 13:08 CET
Investigating - Due to an incident signature service requests cannot be processed since 12:34 CET (11:34 UTC).
We're investigating the issue.
Nov 18, 12:48 CET
Nov 17, 2025

No incidents reported.

Nov 16, 2025
SIGN DE - Scheduled Maintenance
Completed - All services fully functional again with 09:25 CET (08:25 UTC).
Nov 16, 09:23 CET
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Nov 16, 08:32 CET
Update - SUBMIT DE and DSFINVK DE are back to normal operation. SIGN DE remains under maintenance as planned. We will provide further updates as necessary.
Nov 16, 08:32 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 16, 07:30 CET
Scheduled - Due to a necessary infrastructure update, some services may temporarily not be available within the maintenance window.
The maintenance window is scheduled for Sunday, 16.11.2025 from 07:30 CET (06:30 UTC) to 10:00 CET (09:00 UTC).
Nov 4, 10:55 CET
Nov 15, 2025

No incidents reported.

Nov 14, 2025

No incidents reported.

Nov 13, 2025

No incidents reported.

Nov 12, 2025
Araba services scheduled maintenance
Completed - The scheduled maintenance has been completed.
Nov 12, 21:30 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 19:30 CET
Scheduled - Due to a necessary maintenance announced by Araba, there can be temporary disruptions in the transmission of TicketBAI files from SIGN ES to the servers of this province.

The maintenance window is scheduled for Wednesday, November 12th, 2025, from 19:30 CET (18:30 UTC) to 21:30 CET (20:30 UTC).
Nov 11, 14:08 CET
Nov 11, 2025

No incidents reported.

Nov 10, 2025
Authentication Server high CPU load
Resolved - The issue was a unexpected high CPU load after a configuration change on the authentication server side.


As a result, affected clients may receive 401 Unauthorized responses.
In such cases, please generate a new token using your API key and API secret.


We appreciate your understanding and apologize for any inconvenience caused.
Nov 10, 14:46 CET
Investigating - The last Authentication Server Maintenance has caused a high CPU load which effects all services besides the authentication service itself.
Nov 10, 13:55 CET
Authentication Server Maintenance
Completed - The scheduled maintenance has been completed.
Nov 10, 13:40 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 10, 13:30 CET
Scheduled - Due to an urgent restart of our authentication server, all existing access tokens have been invalidated for SIGN ES and META environments.
Access tokens of the following services are affected by this restart: SIGN ES / SIGN IT / SAFE / SIGN FR
As a result, affected clients may receive 401 Unauthorized responses.
In such cases, please generate a new token using your API key and API secret.

We appreciate your understanding and apologize for any inconvenience caused.
Nov 10, 13:14 CET
Nov 9, 2025

No incidents reported.

Nov 8, 2025

No incidents reported.

Nov 7, 2025
SIGN IT - Transmission Outage to the Italian AdE Web Portal
Resolved - We experienced an internal issue that temporarily affected all transmissions through SIGN IT.

The disruption occurred on 07.11.2025, between 11:00 CET (10:00 UTC) and 13:00 CET (12:00 UTC). The issue has been identified and is currently under investigation. Services are now fully operational again.

We apologize for any inconvenience this may have caused.
Nov 7, 13:52 CET
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