SIGN DE v2 degraded performance on signing requests
Identified - Due to issues after the maintenance operation on 25.08.2025 and 24.08.2025 some of the TSS might still experience degraded signing performance. We are currently working on a solution to mitigate this issue.
Aug 26, 2025 - 10:10 CEST
Global Operational
Management API ? Operational
fiskaly Dashboard ? Operational
Authentication Server ? Operational
SAFE API ? Operational
Germany Degraded Performance
SIGN DE API V2 ? Degraded Performance
DSFinV-K API ? Operational
SIGN DE x Submission API ? Operational
fiskalcheck ? Operational
Austria Operational
SIGN AT API (RKSV) ? Operational
Spain Operational
SIGN ES API ? Operational
Italy Operational
SIGN IT API ? Operational
eReceipt Operational
eReceipt API ? Operational
eReceipt Web Operational
eReceipt Dashboard Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

TLS certificate update Sep 18, 2025 08:00-09:00 CEST

On 18.09.2025, between 08:00 CEST (06:00 UTC) and 09:00 CEST (07:00 UTC), the TLS certificate for *.fiskaly.com will be updated.



This update is a routine process and should not cause any disruptions or issues for your fiskaly services.


The intermediate certificate in the chain will change this time, but because of no changes in the root certificate, no additional action should be needed.



The following article lists all root certificates that must be added in case of a manual update:

How do I manually add the latest TLS certificate for *.fiskaly.com?



Important information at a glance:

  • Date and Time: The TLS certificate update is scheduled for 18.09.2025, between 08:00 CEST (06:00 UTC) and 09:00 CEST (07:00 UTC).

  • No Action Required: For the majority of systems using fiskaly services, no action is required in response to this update. Your TLS certificate will automatically renew and update itself without any intervention on your part.

  • Minor Service Disruption: We have taken measures to ensure that your fiskaly services will continue to function seamlessly. However, short service disruptions during or after the update may occur.

  • Verification: After the update, we recommend verifying the TLS certificate configuration for your fiskaly services to ensure that everything is in order. If you require assistance with this, we are happy to assist you.
Posted on Jun 26, 2025 - 08:24 CEST
Aug 26, 2025
SIGN DE - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Aug 26, 08:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 25, 21:15 CEST
Scheduled - The former scheduled maintenance is still in progress. Due to unexpected behaviors of certain components, the maintenance window has to be extended as a precaution until 08:00 CEST (06:00 UTC) on Tuesday 26.08.2025.

TSS instances that have been taken offline and have been successfully updated will be unlocked for customers periodically during this timeframe. TSS instances that remain offline will return a 503 error.
Aug 25, 21:13 CEST
Aug 25, 2025
SIGN DE - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Aug 25, 20:20 CEST
Update - Since 11:30 CEST we are observing renewed problems with CSPL connections, which block signing transactions of some TSSs.
502 errors may currently occur.

Our team is working on resolving the issue.
Aug 25, 12:20 CEST
Update - Scheduled maintenance is currently in progress. Due to a malfunction, between 10:36 and 11:00 CEST some TSS instances were unable to contact the CSPL. The problem has been identified and resolved.
Aug 25, 11:11 CEST
Update - The former scheduled maintenance is still in progress. Due to unexpected behaviors of certain components, the maintenance window has to be extended as a precaution until 20:00 CEST (18:00 UTC) on Monday 25.08.2025.

TSS instances that have been taken offline and have been successfully updated will be unlocked for customers periodically during this timeframe, starting at 19:55 CEST tonight. TSS instances that remain offline will return a 503 error.
Aug 24, 20:21 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 24, 20:20 CEST
Scheduled - Due to the update of the certified TSSs used in SIGN DE v2 to version 1.0.15-1.5.0, part of the TSSs will not be available for the duration of the maintenance window.
The maintenance window is scheduled for Sunday, 24.08.2025 from 20:00 CEST (18:00 UTC) to Monday, 25.08.2025 20:00 CEST (18:00 UTC).
Aug 24, 20:19 CEST
Aug 24, 2025
SIGN DE - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Aug 24, 20:00 CEST
Update - Scheduled maintenance is still in progress. Due to unexpected behaviors of certain components, the maintenance window has to be extended as a precaution until 20:00 CEST (18:00 UTC) on Monday 25.08.2025.

TSS instances that have been taken offline and have been successfully updated will be unlocked for customers periodically during this timeframe, starting at 19:55 CEST tonight. TSS instances that remain offline will return a 503 error.
Aug 24, 19:55 CEST
Update - Scheduled maintenance is still in progress. As of 18:25 CEST (16:25 UTC) creation of new TSS instances is enabled.
Aug 24, 18:25 CEST
Update - Scheduled maintenance is still in progress.
Aug 24, 15:19 CEST
Update - Scheduled maintenance is still in progress.
Aug 24, 12:03 CEST
Update - Scheduled maintenance is still in progress. Since 09:05 CEST (07:05 UTC) some TSSs are offline and creation of new TSSs is blocked.
Aug 24, 09:20 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 24, 08:00 CEST
Scheduled - Due to the update of the certified TSSs used in SIGN DE v2 to version 1.0.15-1.5.0, part of the TSSs will not be available for the duration of the maintenance window.
The maintenance window is scheduled for Sunday, 24.08.2025 from 08:00 CEST (06:00 UTC) to 20:00 CEST (18:00 UTC).
Jul 14, 14:14 CEST
Aug 23, 2025

No incidents reported.

Aug 22, 2025
SIGN IT – Degraded performance of transmission to Italian AdE Web Portal
Resolved - After close monitoring, we can confirm that no new disruptions have been detected in the transmission from SIGN IT to the Italian Revenue Agency's "Fatture e Corrispettivi" Web Portal. The connection is now stable.

We apologize for any inconvenience this may have caused.
Aug 22, 13:32 CEST
Monitoring - We have identified and resolved the root cause of the recent disruptions in receipt transmissions from SIGN IT to the Italian Revenue Agency's "Fatture e Corrispettivi" Web Portal. We are currently monitoring the situation to ensure continued stability.
Aug 22, 11:32 CEST
Investigating - Due to a detected degraded performance of the Italian Revenue Agency in the “Fatture e Corrispettivi” website, we currently see disruptions in the transmission of receipts from SIGN IT to the Web Portal. Investigation is ongoing. We apologize for any inconvenience this may cause.
Starting time: 2025-08-22 00:01 AM
Aug 22, 10:05 CEST
Aug 21, 2025

No incidents reported.

Aug 20, 2025
Degraded performance of DSFinV-K services
Resolved - This incident has been resolved.
Aug 20, 15:19 CEST
Update - We resolved the issue by fixing the underlying service and verified system stability through extended monitoring, with no further anomalies detected.
Aug 20, 15:18 CEST
Monitoring - Due to a misconfiguration of the underlying services, users of DSFinV-K may have experienced degraded performance today between 08:00-13:15 CEST (06:00-11:15 UTC).
The source of the problem has been identified, the configuration has been updated, and the system is now being monitored actively.
Aug 20, 14:02 CEST
Aug 19, 2025

No incidents reported.

Aug 18, 2025

No incidents reported.

Aug 17, 2025

No incidents reported.

Aug 16, 2025

No incidents reported.

Aug 15, 2025

No incidents reported.

Aug 14, 2025
SIGN DE TEST environment - Scheduled Maintenance
Completed - All services of SIGN DE API v2 TEST are fully operational again.
Aug 14, 10:51 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 14, 09:00 CEST
Scheduled - Due to a necessary infrastructure update, some services of the SIGN DE API v2 TEST environment may temporarily not be available within the maintenance window.
The maintenance window is scheduled for Thursday, 14.08.2025 from 09:00 CEST (07:00 UTC) to 12:00 CEST (10:00 UTC).
Jul 30, 07:50 CEST
Aug 13, 2025

No incidents reported.

Aug 12, 2025

No incidents reported.

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