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Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

TLS certificate update Apr 3, 2025 08:00-08:30 CEST

On 03.04.2025, between 08:00 CEST (06:00 UTC) and 08:30 CEST (06:30 UTC), the TLS certificate for *.fiskaly.com will be updated.



This update is a routine process and should not cause any disruptions or issues for your fiskaly services.


The intermediate certificate in the chain will change this time, but because of no changes in the root certificate, no additional action should be needed.



The following article lists all root certificates that must be added in case of a manual update:

How do I manually add the latest TLS certificate for *.fiskaly.com?



Important information at a glance:

  • Date and Time: The TLS certificate update is scheduled for 03.04.2025, between 08:00 CEST (06:00 UTC) and 08:30 CEST (06:30 UTC).

  • No Action Required: For the majority of systems using fiskaly services, no action is required in response to this update. Your TLS certificate will automatically renew and update itself without any intervention on your part.

  • Minor Service Disruption: We have taken measures to ensure that your fiskaly services will continue to function seamlessly. However, short service disruptions during or after the update may occur.

  • Verification: After the update, we recommend verifying the TLS certificate configuration for your fiskaly services to ensure that everything is in order. If you require assistance with this, we are happy to assist you.
Posted on Mar 17, 2025 - 08:32 CET
Apr 3, 2025

No incidents reported today.

Apr 2, 2025
FON service not available due to maintenance
Completed - The scheduled maintenance has been completed.
Apr 2, 16:50 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 2, 15:50 CEST
Scheduled - Due to maintenance on their end, the external service FinanzOnline is currently not available.

The following SIGN AT processes may be affected:

Update a Signature Creation Unit
Update a Cash Register
Validate a Receipt
Apr 2, 15:49 CEST
Apr 1, 2025

No incidents reported.

Mar 31, 2025

No incidents reported.

Mar 30, 2025

No incidents reported.

Mar 29, 2025
Araba services scheduled maintenance
Completed - The scheduled maintenance has been completed.
Mar 29, 14:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 29, 09:00 CET
Scheduled - Due to a necessary maintenance announced by Araba, there can be temporary disruptions in the transmission of TicketBAI XML files from SIGN ES to the servers of this province.

The maintenance window is scheduled for Saturday, March 29th, 2025, from 09:00 CET (08:00 UTC) to 14:00 CET (13:00 UTC).
Mar 27, 11:23 CET
Mar 28, 2025
TEST Environment - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Mar 28, 21:29 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 28, 21:00 CET
Scheduled - Due to a necessary infrastructure update, some services of the SIGN DE API v2 TEST environment may temporarily not be available within the maintenance window.
The maintenance window is scheduled for Thursday, 28.03.2025 from 21:00 CET (20:00 UTC) to 22:00 CET (21:00 UTC).
Mar 28, 11:19 CET
Mar 27, 2025
TEST Environment - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Mar 27, 22:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 21:00 CET
Scheduled - Due to a necessary infrastructure update, some services of the SIGN DE API v2 TEST environment may temporarily not be available within the maintenance window.
The maintenance window is scheduled for Thursday, 27.03.2025 from 21:00 CET (20:00 UTC) to 22:00 CET (21:00 UTC).
Mar 27, 10:33 CET
Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025
Slow export processing
Resolved - The issue was resolved, exports and signing operations are back to normal. Higher response times on signing operations happened between 11:00 CET (10:00 UTC) and 13:00 CET (12:00 UTC).
Mar 22, 13:15 CET
Identified - We have identified the root cause and are on it to resolve the situation. Sadly, also signing operation show currently a delay in processing.
Mar 22, 12:53 CET
Investigating - Currently exports in SIGN DE V2 are processed slower than usual but will be processed.
Mar 22, 09:11 CET
Mar 21, 2025

No incidents reported.

Mar 20, 2025
SIGN IT - Degraded performance of transmission to Italian AdE Web Portal
Resolved - After continuous monitoring, we have not observed any failed or timed-out requests in the transmission from SIGN IT to the Italian Revenue Agency's 'Fatture e Corrispettivi' Web Portal in the last 24 hours. The previously identified issues with the portal's performance have been resolved, and the connection is stable again.

We appreciate your patience and apologize for any inconvenience. For further issues, please contact our support team (dev-support@fiskaly.com).
Mar 20, 08:47 CET
Update - We have identified a potential root cause for the recent disruptions in receipt transmissions from SIGN IT to the Italian Revenue Agency's "Fatture e Corrispettivi" Web Portal. The Agenzia delle Entrate has acknowledged an ongoing issue with the portal's performance, which began yesterday. This degradation in service is likely impacting our connection, leading to timeouts in SIGN IT.

We continue to monitor the situation and will provide updates as more information becomes available. We apologize for any inconvenience and appreciate your patience.
Mar 18, 12:02 CET
Identified - Due to a detected degraded performance of the Italian Revenue Agency in the “Fatture e Corrispettivi” website, there can be temporary disruptions in the transmission of receipts from SIGN IT to the Web Portal.
We apologize for any inconvenience this may cause.
Mar 18, 05:58 CET
Bizkaia services scheduled maintenance
Completed - The scheduled maintenance has been completed.
Mar 20, 07:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 21:00 CET
Scheduled - Due to a necessary maintenance announced by Bizkaia, there can be temporary disruptions in the transmission of TicketBAI XML files from SIGN ES to the servers of this province.

The maintenance window is scheduled for Wednesday, March 19, 2025, from 21:00 CET (20:00 UTC) to Thursday, March 20, 2025, at 08:00 CET (07:00 UTC).
Mar 13, 09:21 CET
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