fiskaly Status Page Status

All Systems Operational

Global Operational

Management API Operational

fiskaly Dashboard Operational

Authentication Server Operational

Germany Operational

SIGN DE API V2 Operational

DSFinV-K API Operational

SIGN DE x Submission API Operational

fiskalcheck Operational

Austria Operational

SIGN AT API (RKSV) Operational

Spain Operational

SIGN ES API Operational

Italy Operational

SIGN IT API Operational

eReceipt Operational

eReceipt API Operational

eReceipt Web Operational

eReceipt Dashboard Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Failover tests Jan 23, 2025 07:00-12:00 CET

On 23.01.2025 between 07:00 CET (06:00 UTC) and 12:00 CET (11:00 UTC) the SMAERS instances for the fiskaly SIGN DE v2 TEST environment will be part of a failover testing process. As a result, all TEST TSSs will be unavailable for some time. LIVE resources will not be affected.
Posted on Jan 16, 2025 - 11:38 CET

Scheduled Maintenance Jan 26, 2025 07:00-10:00 CET

Due to a necessary infrastructure update, some services may temporarily not be available within the maintenance window.
The maintenance window is scheduled for Sunday, 26.01.2025 from 07:00 CET (06:00 UTC) to 10:00 CET (09:00 UTC).
Posted on Jan 08, 2025 - 13:11 CET

Scheduled Maintenance Jan 31, 2025 00:00-06:00 CET

Due to a necessary infrastructure update, some services may temporarily not be available within the maintenance window.
The maintenance window is scheduled for Friday, 31.01.2025 from 00:00 CET (30.01.2025 23:00 UTC) to 06:00 CET (31.01.2025 05:00 UTC).
Posted on Jan 15, 2025 - 11:54 CET

Scheduled maintenance - Authentication Server Feb 4, 2025 05:30-07:30 CET

Due to a necessary infrastructure update, Authentication services may not be available for a certain period of time during the maintenance window, scheduled for Tuesday, 04.02.2025 from 05:30 CET (04:30 UTC) to 07:30 CET (06:30 UTC).

Impact:
- Creating, updating and deleting users, API Keys and (managed-) organizations may be temporarily unavailable during the scheduled maintenance.
- Generating new authentication tokens may be temporarily unavailable during the scheduled maintenance.
- Existing access and refresh tokens may be invalidated following the maintenance.

Token Information:
Invalidated refresh tokens cannot be used for re-authenticating. To generate a new token, please use the corresponding Authentication endpoint with your API Key and API Secret.

Implementation Notice:
Please make sure your implementation uses ApiKeyAuthentication if RefreshTokenAuthentication fails with a 401 HTTP status code response.
Posted on Jan 08, 2025 - 10:53 CET

Past Incidents

Jan 21, 2025

No incidents reported today.

Jan 20, 2025

No incidents reported.

Jan 19, 2025

No incidents reported.

Jan 18, 2025

No incidents reported.

Jan 17, 2025

No incidents reported.

Jan 16, 2025

No incidents reported.

Jan 15, 2025

No incidents reported.

Jan 14, 2025

Temporary SIGN DE v2 outage

Resolved - Due to a incident between 12:15 CET (11:15 UTC) and 12:25 CET (11:25 UTC) signature service requests could not be processed during this timeframe.
The system has recovered, and the team is monitoring the situation.
Jan 14, 12:15 CET

Jan 13, 2025

No incidents reported.

Jan 12, 2025

No incidents reported.

Jan 11, 2025

No incidents reported.

Jan 10, 2025

No incidents reported.

Jan 9, 2025

Temporary SIGN DE v2 outage

Resolved - This incident has been resolved.
Jan 9, 11:47 CET

Monitoring - Due to a temporary ISP interruption, connection with external service providers was lost between 10:16 CET (9:16 UTC) and 10:20 CET (9:20 UTC), leading to inability to service signature requests during this timeframe. The system has recovered, and the team is monitoring the situation.
Jan 9, 10:25 CET

TLS certificate update

Completed - The scheduled maintenance has been completed.
Jan 9, 08:00 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 9, 07:00 CET

Scheduled - On 09.01.2025, between 07:00 CET (06:00 UTC) and 08:00 CET (07:00 UTC), the TLS certificate for *.fiskaly.com will be updated.

This update is a routine process and should not cause any disruptions or issues for your fiskaly services.

The intermediate certificate in the chain will change this time, but because of no changes in the root certificate, no additional action should be needed.

The following article lists all root certificates that must be added in case of a manual update:

How do I manually add the latest TLS certificate for *.fiskaly.com?

Important information at a glance:

Date and Time: The TLS certificate update is scheduled for 09.01.2025, between 07:00 CET (06:00 UTC) and 08:00 CET (07:00 UTC).

No Action Required: For the majority of systems using fiskaly services, no action is required in response to this update. Your TLS certificate will automatically renew and update itself without any intervention on your part.

Minor Service Disruption: We have taken measures to ensure that your fiskaly services will continue to function seamlessly. However, short service disruptions during or after the update may occur.

Verification: After the update, we recommend verifying the TLS certificate configuration for your fiskaly services to ensure that everything is in order. If you require assistance with this, we are happy to assist you.

Dec 18, 07:46 CET

Jan 8, 2025

No incidents reported.

Jan 7, 2025

FON service not available due to maintenance

Completed - The scheduled maintenance has been completed.
Jan 7, 21:23 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 7, 15:31 CET

Scheduled - Due to maintenance on their end, the external service FinanzOnline is not available
on Tuesday, 07.01.2025 from 15:30 CET (14:30 UTC) to approximately 19:00 CET (18:00UTC)
and from 20:00 CET (19:00 UTC) to 22:00 CET (21:00 UTC).

The following SIGN AT processes may be affected:

Update a Signature Creation Unit
Update a Cash Register
Validate a Receipt
Jan 7, 15:30 CET