SIGN IT – Italian AdE Web Portal unavailable due to maintenance
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 06, 2025 - 14:00 CET
Update - Suggested actions during the AdE maintenance window to ensure that no sale goes undocumented:

1. Print a temporary receipt if explicitly requested by the customer, including basic information (transaction value, VAT amount, timestamp).

2. Keep an offline log of all transactions ("emergency register") and make it available to merchants. Although all transactions are logged by fiskaly, having this local record is essential in case of fiscal inspections.

3. Records created during the maintenance window will return a 200 response with "state": "FAILED" and "mode": "FINISHED", and logs will contain the following message: "Unable to transmit record, see: https://status.fiskaly.com/incidents/p65mpqrrlvmg"

All failed transactions should be retransmitted once service is restored. Please avoid peak traffic during recovery and limit transmission rates to 50 transactions per minute per VAT number.
Dec 6, 2025 14:00 - Dec 8, 2025 15:30 CET
Scheduled - The Italian Revenue Agency has announced maintenance, during which access to its "Fatture e Corrispettivi" web portal will be suspended from Saturday, 06.12.2025 at 14:00 CET until Monday, 08.12.2025 at 15:30 CET.

As a result, the fiskaly SIGN IT service is expected to be unavailable throughout this period.

We apologize for any inconvenience this may cause.

Should you have any questions or require further clarification, please contact your account manager or sales representative.
Dec 6, 2025 14:00 - Dec 8, 2025 15:30 CET
Global Operational
Management API Operational
fiskaly Dashboard Operational
Authentication Server Operational
SAFE Operational
Germany Operational
SIGN DE Operational
DSFINVK DE Operational
SUBMIT DE Operational
fiskalcheck Operational
Austria Operational
SIGN AT Operational
Spain Operational
SIGN ES Operational
Italy Under Maintenance
SIGN IT Under Maintenance
France Operational
SIGN FR Operational
RECEIPT Operational
RECEIPT Operational
RECEIPT Web Operational
RECEIPT Dashboard Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Restart of Management API Production Database Dec 15, 2025 21:00-21:30 CET

On Monday, 15.12.2025 from 21:00 CET (20:00 UTC) to 21:30 CET (20:30 UTC), we will perform a planned restart of the Management API Production Database to enable operation improvements and additional functionalities for fiskaly SAFE.
This maintenance is necessary in order to further enhance system stability and performance.
During this short maintenance window, some services may experience temporary unavailability or limited functionality, including:
Management API: Limited access (creation of organizations and users will be temporarily deactivated)
DSFINVK DE: Possible brief interruptions in data processing
SIGN DE v1 and fiskaly Dashboard: Short service disruptions

An update will be added once the maintenance has been completed.
Posted on Dec 05, 2025 - 16:59 CET

SIGN ES Scheduled Maintenance Dec 18, 2025 00:00-06:00 CET

Due to a necessary infrastructure update, some services may temporarily not be available within the maintenance window.

The maintenance window is scheduled from Thursday, December 18th, from 00:00 CET (23:00 UTC) to 06:00 CET (05:00 UTC).
Posted on Dec 04, 2025 - 13:42 CET

Scheduled Maintenance Jan 18, 2026 08:00-10:00 CET

Due to a necessary infrastructure update, some services may temporarily not be available within the maintenance window.
The maintenance window is scheduled for Sunday, 18.01.2026 from 08:00 CET (07:00 UTC) to 10:00 CET (09:00 UTC).
Posted on Nov 19, 2025 - 07:49 CET

Scheduled Maintenance Jan 25, 2026 08:00-13:00 CET

Due to a necessary infrastructure update, some services may temporarily not be available within the maintenance window.
The maintenance window is scheduled for Sunday, 25.01.2026 from 08:00 CET (07:00 UTC) to 13:00 CET (12:00 UTC).
Posted on Oct 22, 2025 - 09:43 CEST
Dec 6, 2025

Unresolved incident: SIGN IT – Italian AdE Web Portal unavailable due to maintenance.

Dec 5, 2025

No incidents reported.

Dec 4, 2025

No incidents reported.

Dec 3, 2025
FON service not available due to maintenance
Completed - The scheduled maintenance has been completed.
Dec 3, 19:30 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 3, 13:50 CET
Scheduled - Due to an extensive maintenance on their end, the external service FinanzOnline is not available
on Wednesday, 03.12.2025 from 13:00 CET (12:00 UTC) to approximately 19:00 CET (18:00 UTC).
From 19:00 CET (18:00 UTC) to 19:30 CET (18:30 UTC), performance might temporarily be degraded.

The following SIGN AT processes may be affected:

Update a Signature Creation Unit
Update a Cash Register
Validate a Receipt
Dec 3, 13:47 CET
Dec 2, 2025

No incidents reported.

Dec 1, 2025

No incidents reported.

Nov 30, 2025
Araba services scheduled maintenance
Completed - The scheduled maintenance has been completed.
Nov 30, 04:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 30, 00:00 CET
Scheduled - Due to a necessary maintenance announced by Araba, there can be temporary disruptions in the transmission of TicketBAI files from SIGN ES to the servers of this province.

The maintenance window is scheduled for Sunday, November 30th, 2025, from 00:00 CET (23:00 UTC) to 04:00 CET (03:00 UTC).
Nov 26, 08:54 CET
Gipuzkoa services scheduled maintenance
Completed - The scheduled maintenance has been completed.
Nov 30, 04:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 30, 00:00 CET
Scheduled - Due to a necessary maintenance announced by Gipuzkoa, there can be temporary disruptions in the transmission of TicketBAI files from SIGN ES to the servers of this province.

The maintenance window is scheduled for Sunday, November 30th, 2025, from 00:00 CET (23:00 UTC) to 04:00 CET (03:00 UTC).
Nov 28, 09:16 CET
Nov 29, 2025
Bizkaia services scheduled maintenance
Completed - The scheduled maintenance has been completed.
Nov 29, 23:59 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 29, 05:00 CET
Scheduled - Due to a necessary maintenance announced by Bizkaia, there can be temporary disruptions in the transmission of TicketBAI and LROE files from SIGN ES to the servers of this province.

The maintenance window is scheduled for Saturday, November 29th, 2025, from 05:00 CET (04:00 UTC) to 23:59 CET (22:59 UTC).
Nov 20, 09:54 CET
Araba services scheduled maintenance
Completed - The scheduled maintenance has been completed.
Nov 29, 20:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 29, 08:00 CET
Scheduled - Due to a necessary maintenance announced by Araba, there can be temporary disruptions in the transmission of TicketBAI files from SIGN ES to the servers of this province.

The maintenance window is scheduled for Saturday, November 29th, 2025, from 08:00 CET (07:00 UTC) to 20:00 CET (19:00 UTC).
Nov 28, 09:15 CET
Nov 28, 2025
SIGN DE v2 degraded performance on signing requests
Resolved - The latency of the signing requests for some TSSs was significantly increased between 13:50 CET (12:50 UTC) and 14:00 CET (13:00 UTC).
The service recovered and latency is back to normal.
Nov 28, 14:00 CET
Nov 27, 2025
SIGN DE v2 degraded performance on signing requests
Resolved - The latency of the signing requests for some TSSs was significantly increased between 16:05 CET (15:05 UTC) and 16:15 CET (15:15 UTC).
The service recovered and latency is back to normal.
Nov 27, 16:30 CET
Nov 26, 2025

No incidents reported.

Nov 25, 2025

No incidents reported.

Nov 24, 2025
SIGN IT – Degraded performance of transmission to Italian AdE Web Portal
Resolved - This incident has been resolved.
Nov 24, 22:12 CET
Investigating - We are currently experiencing disruptions affecting the transmission of some receipts from SIGN IT to the "Fatture e Corrispettivi" Web Portal.

Our team is actively investigating the root cause and working on a hot-fix release.

We apologize for any inconvenience and will provide updates as soon as more information becomes available.
Nov 24, 11:02 CET
Nov 23, 2025
Restart of Management API Production Database
Completed - All services are fully functional again since 11:20 CET (10:20 UTC). The maintenance was successfully finished.
Nov 23, 11:24 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 23, 11:15 CET
Scheduled - On Sunday, 23.11.2025 from 11:15 CET (10:15 UTC) to 11:45 CET (10:45 UTC), we will perform a planned restart of the Management API Production Database to enable operation improvements and additional functionalities for fiskaly SAFE.
This maintenance is necessary in order to further enhance system stability and performance.
During this short maintenance window, some services may experience temporary unavailability or limited functionality, including:
Management API: Limited access (creation of organizations and users will be temporarily deactivated)
DSFINVK DE: Possible brief interruptions in data processing
SIGN DE v1 and fiskaly Dashboard: Short service disruptions

An update will be added once the maintenance has been completed.
Nov 12, 16:33 CET
Nov 22, 2025

No incidents reported.

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