All Systems Operational
Global Operational
Management API ? Operational
fiskaly Dashboard ? Operational
Authentication Server ? Operational
Germany Operational
SIGN DE API V2 ? Operational
DSFinV-K API ? Operational
SIGN DE x Submission API ? Operational
fiskalcheck ? Operational
Austria Operational
SIGN AT API (RKSV) ? Operational
Spain Operational
SIGN ES API ? Operational
Italy Operational
SIGN IT API ? Operational
eReceipt Operational
eReceipt API ? Operational
eReceipt Web Operational
eReceipt Dashboard Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Scheduled Maintenance Mar 2, 2025 08:00-09:00 CET
Due to a necessary infrastructure update, some services may temporarily not be available within the maintenance window.
The maintenance window is scheduled for Sunday, 02.03.2025 from 08:00 CET (07:00 UTC) to 09:00 CET (08:00 UTC).

Posted on Feb 14, 2025 - 09:47 CET
Past Incidents
Feb 17, 2025

No incidents reported today.

Feb 16, 2025

No incidents reported.

Feb 15, 2025

No incidents reported.

Feb 14, 2025

No incidents reported.

Feb 13, 2025
Completed - The scheduled maintenance has been completed.
Feb 13, 08:25 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 13, 08:00 CET
Scheduled - Due to a necessary infrastructure update the SIGN DE x Submission API may temporarily not be available within the maintenance window.
Jan 28, 14:11 CET
Feb 12, 2025
Completed - The scheduled maintenance has been completed.
Feb 12, 12:30 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 12, 11:50 CET
Scheduled - Due to maintenance on their end, the external service FinanzOnline is not available
on Wednesday, 12.02.2025 from 11:30 CET (10:30 UTC) to approximately 12:30 CET (11:30 UTC).

The following SIGN AT processes may be affected:

Update a Signature Creation Unit
Update a Cash Register
Validate a Receipt

Feb 12, 11:49 CET
Feb 11, 2025

No incidents reported.

Feb 10, 2025

No incidents reported.

Feb 9, 2025
Completed - The scheduled maintenance has been completed.
Feb 9, 11:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 9, 09:00 CET
Scheduled - Due to a necessary maintenance announced by the Italian Revenue Agency on the “Fatture e Corrispettivi” website, there will be temporary disruptions in the transmission of receipts from SIGN IT to the Web Portal.
The maintenance window is scheduled for Sunday, 09.02.2025 from 09:00 CET (08:00 UTC) to 11:00 CET (10:00 UTC).
The procedure to be used in such a case is described in our Guide section
Connection Loss.

Feb 6, 17:59 CET
Completed - The scheduled maintenance has been completed.
Feb 9, 11:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 9, 10:00 CET
Scheduled - Due to a necessary maintenance announced by Araba, there can be temporary disruptions in the transmission of TicketBAI XML files from SIGN ES to the servers of this province.

The maintenance window is scheduled for Sunday, February 9th, 2025, from 10:00 CET (09:00 UTC) to 11:00 CET (10:00 UTC).

Feb 7, 12:13 CET
Feb 8, 2025
Completed - The scheduled maintenance has been completed.
Feb 8, 04:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 8, 00:00 CET
Scheduled - Due to a necessary maintenance announced by Araba, there can be temporary disruptions in the transmission of TicketBAI XML files from SIGN ES to the servers of this province.

The maintenance window is scheduled for Saturday, February 8th, 2025, from 00:00 CET (23:00 UTC) to 04:00 CET (03:00 UTC).

Feb 7, 12:05 CET
Feb 7, 2025

No incidents reported.

Feb 6, 2025

No incidents reported.

Feb 5, 2025
Completed - The scheduled maintenance has been completed.
Feb 5, 19:30 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 5, 15:30 CET
Scheduled - Due to maintenance on their end, the external service FinanzOnline is not available
on Wednesday, 05.02.2025 from 15:30 CET (14:30 UTC) to approximately 18:00 CET (17:00 UTC).
From 18:00 CET (17:00 UTC) to 19:30 CET (18:30 UTC), performance might temporarily be degraded.

The following SIGN AT processes may be affected:

Update a Signature Creation Unit
Update a Cash Register
Validate a Receipt

Feb 3, 10:05 CET
Feb 4, 2025
Resolved - Rollback of Authentication Server update was successful. Please generate a new access token via API Key and Secret. Further analysis is being conducted.
Feb 4, 16:58 CET
Update - We are continuing to investigate this issue.
Feb 4, 16:39 CET
Update - We are continuing to investigate this issue.
Feb 4, 16:16 CET
Investigating - We are currently investigating an increased number of reported 403 error messages. Investigation is ongoing.
Feb 4, 15:41 CET
Resolved - The Authentication Server update was successfully rolled back. We will closely monitor the system.

As a result of the rollback of the Authentication Server, all resources (Organizations, Users, API Keys & SIGN DE TSSs) created on Tuesday, 04.02.2025 between 05:00 CET (04:00 UTC) and 16:50 CET (15:50 UTC) had to be deactivated. Affected resources need to be created again. We apologize for the inconvenience.

Feb 4, 16:52 CET
Investigating - Due to increased reports of 403 error messages, the previous Authentication Server update will be rolled back. An outage of the Authentication Server is expected.
Feb 4, 16:22 CET
Completed - All services are operational again. Authentication was interrupted between 5:38 CET (4:38 UTC) and 5:48 CET (4:48 UTC).
Feb 4, 06:31 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 4, 05:30 CET
Scheduled - Due to a necessary infrastructure update, Authentication services may not be available for a certain period of time during the maintenance window, scheduled for Tuesday, 04.02.2025 from 05:30 CET (04:30 UTC) to 07:30 CET (06:30 UTC).

Impact:
- Creating, updating and deleting users, API Keys and (managed-) organizations may be temporarily unavailable during the scheduled maintenance.
- Generating new authentication tokens may be temporarily unavailable during the scheduled maintenance.
- Existing access and refresh tokens may be invalidated following the maintenance.

Token Information:
Invalidated refresh tokens cannot be used for re-authenticating. To generate a new token, please use the corresponding Authentication endpoint with your API Key and API Secret.

Implementation Notice:
Please make sure your implementation uses ApiKeyAuthentication if RefreshTokenAuthentication fails with a 401 HTTP status code response.

Jan 8, 10:53 CET
Feb 3, 2025

No incidents reported.