All Systems Operational

Global Operational
Management API ? Operational
fiskaly Dashboard ? Operational
Authentication Server ? Operational
SAFE ? Operational
Germany Operational
SIGN DE ? Operational
DSFINVK DE ? Operational
SUBMIT DE ? Operational
fiskalcheck ? Operational
Austria Operational
SIGN AT ? Operational
Spain Operational
SIGN ES ? Operational
Italy Operational
SIGN IT ? Operational
France Operational
SIGN FR ? Operational
RECEIPT Operational
RECEIPT ? Operational
RECEIPT Web Operational
RECEIPT Dashboard Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

SIGN DE - Scheduled Maintenance Nov 16, 2025 07:30-09:30 CET

Due to a necessary infrastructure update, some services may temporarily not be available within the maintenance window.
The maintenance window is scheduled for Sunday, 16.11.2025 from 07:30 CET (06:30 UTC) to 10:00 CET (09:00 UTC).
Posted on Nov 04, 2025 - 10:55 CET

Restart of Management API Production Database Nov 23, 2025 11:15-11:45 CET

On Sunday, 23.11.2025 from 11:15 CET (10:15 UTC) to 11:45 CET (10:45 UTC), we will perform a planned restart of the Management API Production Database to enable operation improvements and additional functionalities for fiskaly SAFE.
This maintenance is necessary in order to further enhance system stability and performance.
During this short maintenance window, some services may experience temporary unavailability or limited functionality, including:
Management API: Limited access (creation of organizations and users will be temporarily deactivated)
DSFINVK DE: Possible brief interruptions in data processing
SIGN DE v1 and fiskaly Dashboard: Short service disruptions

An update will be added once the maintenance has been completed.
Posted on Nov 12, 2025 - 16:33 CET

Scheduled Maintenance Jan 25, 2026 08:00-13:00 CET

Due to a necessary infrastructure update, some services may temporarily not be available within the maintenance window.
The maintenance window is scheduled for Sunday, 25.01.2026 from 08:00 CET (07:00 UTC) to 13:00 CET (12:00 UTC).
Posted on Oct 22, 2025 - 09:43 CEST
Nov 15, 2025

No incidents reported today.

Nov 14, 2025

No incidents reported.

Nov 13, 2025

No incidents reported.

Nov 12, 2025
Araba services scheduled maintenance
Completed - The scheduled maintenance has been completed.
Nov 12, 21:30 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 19:30 CET
Scheduled - Due to a necessary maintenance announced by Araba, there can be temporary disruptions in the transmission of TicketBAI files from SIGN ES to the servers of this province.

The maintenance window is scheduled for Wednesday, November 12th, 2025, from 19:30 CET (18:30 UTC) to 21:30 CET (20:30 UTC).
Nov 11, 14:08 CET
Nov 11, 2025

No incidents reported.

Nov 10, 2025
Authentication Server high CPU load
Resolved - The issue was a unexpected high CPU load after a configuration change on the authentication server side.


As a result, affected clients may receive 401 Unauthorized responses.
In such cases, please generate a new token using your API key and API secret.


We appreciate your understanding and apologize for any inconvenience caused.
Nov 10, 14:46 CET
Investigating - The last Authentication Server Maintenance has caused a high CPU load which effects all services besides the authentication service itself.
Nov 10, 13:55 CET
Authentication Server Maintenance
Completed - The scheduled maintenance has been completed.
Nov 10, 13:40 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 10, 13:30 CET
Scheduled - Due to an urgent restart of our authentication server, all existing access tokens have been invalidated for SIGN ES and META environments.
Access tokens of the following services are affected by this restart: SIGN ES / SIGN IT / SAFE / SIGN FR
As a result, affected clients may receive 401 Unauthorized responses.
In such cases, please generate a new token using your API key and API secret.

We appreciate your understanding and apologize for any inconvenience caused.
Nov 10, 13:14 CET
Nov 9, 2025

No incidents reported.

Nov 8, 2025

No incidents reported.

Nov 7, 2025
SIGN IT - Transmission Outage to the Italian AdE Web Portal
Resolved - We experienced an internal issue that temporarily affected all transmissions through SIGN IT.

The disruption occurred on 07.11.2025, between 11:00 CET (10:00 UTC) and 13:00 CET (12:00 UTC). The issue has been identified and is currently under investigation. Services are now fully operational again.

We apologize for any inconvenience this may have caused.
Nov 7, 13:52 CET
Nov 6, 2025

No incidents reported.

Nov 5, 2025
FON service not available due to maintenance
Completed - The scheduled maintenance has been completed.
Nov 5, 19:30 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 5, 15:50 CET
Scheduled - Due to maintenance on their end, the external service FinanzOnline is not available
on Wednesday, 05.11.2025 from 15:30 CET (14:30 UTC) to approximately 18:30 CET (17:30 UTC).
From 18:30 CET (17:30 UTC) to 19:30 CET (18:30 UTC), performance might temporarily be degraded.

The following SIGN AT processes may be affected:

Update a Signature Creation Unit
Update a Cash Register
Validate a Receipt
Nov 5, 15:47 CET
Nov 4, 2025
Scheduled Maintenance
Completed - The authentication service is fully functional again since 7:30 CET (6:30 UTC).
Nov 4, 07:42 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 4, 07:00 CET
Scheduled - Due to a necessary infrastructure update, the authentication service will not be available within the maintenance window.
The maintenance window is scheduled for Tuesday, 04.11.2025 from 07:00 CET (06:00 UTC) to 08:00 CET (07:00 UTC).
Nov 3, 09:19 CET
Nov 3, 2025

No incidents reported.

Nov 2, 2025
SIGN DE - Scheduled Maintenance TSS Update
Completed - Maintenance successfully completed.
All TSSs have been successfully updated to version 1.0.15–1.5.0!
All systems are fully operational again, and SIGN DE v2 services are running normally.
Nov 2, 16:16 CET
Update - Everything is running on schedule — the update is stable and advancing as planned.
Nov 2, 15:51 CET
Update - The update continues to run smoothly and is advancing according to plan.
Nov 2, 13:43 CET
Update - The initial update phases have been successfully completed.
Individual TSS instances are now being updated in batches — the first instances have already been updated and are available again for signing operations.
Nov 2, 12:32 CET
Update - The update continues to run smoothly and is advancing according to plan.
Nov 2, 10:20 CET
Update - The update is currently progressing as planned, we are actively monitoring the process to ensure a smooth deployment.
Further updates will be shared regularly.
Nov 2, 09:04 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 2, 08:00 CET
Scheduled - Due to the update of the certified TSSs used in SIGN DE v2 to version 1.0.15–1.5.0, part of the TSSs will experience temporary unavailability during the scheduled maintenance window.
The maintenance window is set for Sunday, 02.11.2025, from 08:00 CET (07:00 UTC) to 21:00 CET (20:00 UTC).
On the next day, the 03.11.2025, higher latency on some API requests is expected.

Please note: If the SIGN DE v2 API malfunctions or is unreachable, tills must remain operational. Make sure that your integration does not block the checkout process.

Setting correct timeouts (2–3 sec) is important. Details can be found here:
How to deal with timeouts – fiskaly Developer Portal

In case of questions, feel free to reach out to
dev-support@fiskaly.com
Sep 24, 17:07 CEST
Nov 1, 2025

No incidents reported.

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