fiskaly Status Page Status

FON service not available due to maintenance

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 05, 2025 - 15:30 CET

Scheduled - Due to maintenance on their end, the external service FinanzOnline is not available
on Wednesday, 05.02.2025 from 15:30 CET (14:30 UTC) to approximately 18:00 CET (17:00 UTC).
From 18:00 CET (17:00 UTC) to 19:30 CET (18:30 UTC), performance might temporarily be degraded.

The following SIGN AT processes may be affected:

Update a Signature Creation Unit
Update a Cash Register
Validate a Receipt
Feb 5, 2025 15:30-19:30 CET

Global Operational

Management API Operational

fiskaly Dashboard Operational

Authentication Server Operational

Germany Operational

SIGN DE API V2 Operational

DSFinV-K API Operational

SIGN DE x Submission API Operational

fiskalcheck Operational

Austria Under Maintenance

SIGN AT API (RKSV) Under Maintenance

Spain Operational

SIGN ES API Operational

Italy Operational

SIGN IT API Operational

eReceipt Operational

eReceipt API Operational

eReceipt Web Operational

eReceipt Dashboard Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Scheduled Maintenance Feb 13, 2025 08:00-09:00 CET

Due to a necessary infrastructure update the SIGN DE x Submission API may temporarily not be available within the maintenance window.
Posted on Jan 28, 2025 - 14:11 CET

Past Incidents

Feb 5, 2025

Unresolved incident: FON service not available due to maintenance.

Feb 4, 2025

Investigating increased number of 403 error messages

Resolved - Rollback of Authentication Server update was successful. Please generate a new access token via API Key and Secret. Further analysis is being conducted.
Feb 4, 16:58 CET

Update - We are continuing to investigate this issue.
Feb 4, 16:39 CET

Update - We are continuing to investigate this issue.
Feb 4, 16:16 CET

Investigating - We are currently investigating an increased number of reported 403 error messages. Investigation is ongoing.
Feb 4, 15:41 CET

Emergency Maintenance Authentication Server

Resolved - The Authentication Server update was successfully rolled back. We will closely monitor the system.
Feb 4, 16:52 CET

Investigating - Due to increased reports of 403 error messages, the previous Authentication Server update will be rolled back. An outage of the Authentication Server is expected.
Feb 4, 16:22 CET

Scheduled maintenance - Authentication Server

Completed - All services are operational again. Authentication was interrupted between 5:38 CET (4:38 UTC) and 5:48 CET (4:48 UTC).
Feb 4, 06:31 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 4, 05:30 CET

Scheduled - Due to a necessary infrastructure update, Authentication services may not be available for a certain period of time during the maintenance window, scheduled for Tuesday, 04.02.2025 from 05:30 CET (04:30 UTC) to 07:30 CET (06:30 UTC).

Impact:
- Creating, updating and deleting users, API Keys and (managed-) organizations may be temporarily unavailable during the scheduled maintenance.
- Generating new authentication tokens may be temporarily unavailable during the scheduled maintenance.
- Existing access and refresh tokens may be invalidated following the maintenance.

Token Information:
Invalidated refresh tokens cannot be used for re-authenticating. To generate a new token, please use the corresponding Authentication endpoint with your API Key and API Secret.

Implementation Notice:
Please make sure your implementation uses ApiKeyAuthentication if RefreshTokenAuthentication fails with a 401 HTTP status code response.
Jan 8, 10:53 CET

Feb 3, 2025

No incidents reported.

Feb 2, 2025

Gipuzkoa services scheduled maintenance

Completed - The scheduled maintenance has been completed.
Feb 2, 12:00 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 2, 09:00 CET

Scheduled - Due to a necessary maintenance announced by Gipuzkoa, there can be temporary disruptions in the transmission of TicketBAI XML files from SIGN ES to the servers of the this province.

The maintenance window is scheduled for Sunday, February 2nd, 2025, from 09:00 CET (08:00 UTC) to 12:00 CET (11:00 UTC).
Jan 31, 09:42 CET

Feb 1, 2025

No incidents reported.

Jan 31, 2025

Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Jan 31, 00:26 CET

Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Jan 31, 00:25 CET

Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Jan 31, 00:24 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 31, 00:00 CET

Scheduled - Due to a necessary infrastructure update, some services may temporarily not be available within the maintenance window.
The maintenance window is scheduled for Friday, 31.01.2025 from 00:00 CET (30.01.2025 23:00 UTC) to 06:00 CET (31.01.2025 05:00 UTC).
Jan 15, 11:54 CET

Jan 30, 2025

No incidents reported.

Jan 29, 2025

No incidents reported.

Jan 28, 2025

No incidents reported.

Jan 27, 2025

No incidents reported.

Jan 26, 2025

Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Jan 26, 08:29 CET

Update - Maintenance was successfully finished, all services fully available again.
Jan 26, 08:28 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 26, 07:00 CET

Scheduled - Due to a necessary infrastructure update, some services may temporarily not be available within the maintenance window.
The maintenance window is scheduled for Sunday, 26.01.2025 from 07:00 CET (06:00 UTC) to 10:00 CET (09:00 UTC).
Jan 8, 13:11 CET

Jan 25, 2025

No incidents reported.

Jan 24, 2025

No incidents reported.

Jan 23, 2025

Failover tests

Completed - The scheduled maintenance has been completed.
Jan 23, 12:00 CET

Update - The maintenance window will be extended to 13:00 CET (12:00 UTC).
Jan 23, 11:06 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 23, 07:00 CET

Scheduled - On 23.01.2025 between 07:00 CET (06:00 UTC) and 12:00 CET (11:00 UTC) the SMAERS instances for the fiskaly SIGN DE v2 TEST environment will be part of a failover testing process. As a result, all TEST TSSs will be unavailable for some time. LIVE resources will not be affected.
Jan 16, 11:38 CET

Jan 22, 2025

No incidents reported.